How do I place for an order?
For ready stock orders, there are a few alternatives to place your order.
- You can call us to order via phone at 03-9131 4073.
- You can fax us your Purchase Order at 03-9131 0522.
- You can email us at firstname.lastname@example.org
- You can always feel free to drop by our retail shop. Please refer the address and operation hour at Contact Us.
Upon receiving your order, we shall proceed the order into our computer system and a final Sales Order Confirmation shall be given via fax/phone call/watsapp/email a day before delivery for your information and payment purposes.
How do I cancel order?
We strictly adhere to the following cancellation policy:
- If you need to cancel your stock order BEFORE it has been delivered, please contact our Customer Service by telephone at 03-9131 4073.
- If you need to cancel your stock order AFTER it has been delivered, please follow our Return & Refund Policy.
- Order which are REFUSED AT DELIVERY will be assessed based on the necessary applicable fees.
What is your minimum order for a delivery?
For ready stock orders, total invoice should be RM1000.00 and above for a free delivery. Otherwise, a minimal fees shall be charged as delivery fees. Terms and conditions apply.
How do I request for quotation?
You can request for quotation before making a purchase by indicating the required product and quantity to our Sales Assistant at 03-9131 4073.
Can I request for samples?
Yes, samples are available at no charge up to 1-2 sample(s) upon self-pick up at our retail shop depending on the products that you are interested in. Our plastic bags and certain products are typically available as individual sample for your convenience. Some restrictions apply.
What forms of payment do you accept?
For ready stock orders, you can make full payment via cash/cheques/bank transfer before delivery.
SHIPPING & DELIVERY
Do you make any delivery for ready stocks?
Yes, we do deliveries within Klang Valley for free subject to the minimum order of the products required and availability.
How fast can you deliver for ready stocks?
We can deliver your goods within 2 to 5 business days dependent on your geographical location.
Do you do international shipping?
Shipments outside Malaysia are also available subject to order. Please contact us at +603-9131 4073 or emails us at email@example.com to discuss the best shipping method for your order and we will make all the arrangements.